Privacy Policy

Effective Date: January 1, 2025

Horizon Express LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our courier and logistics services.

By using our website or submitting information to Horizon Express, you agree to the terms in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

    A) Personal Information

• Name
• Email address
• Phone number
• Business name
• Pickup and delivery addresses
• Driver application information

    B) Automatically Collected Information

When you visit our site, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data (for performance and security)

    C) Driver Application Information

If you apply to drive for Horizon Express, we may collect:

• Driver's license information
• Vehicle details
• Insurance information
• Employment history
• Certification (HIPAA, OSHA, etc.)

2. How We Use Your Information 

We use collected information to:

• Respond to quote requests
• Provide courier and logistics services
• Communicate about deliveries or updates
• Process driver applications
• Improve website performance
• Maintain security and prevent fraud
• Comply with legal requirements

3. How We Share Information

We do not sell your personal information. We may share information with:

• Trusted partners who assist with service delivery
• Background check or compliance companies (for driver onboarding)
• Legal authorities if required by law
• Website security and analytics providers

All third parties must maintain confidentiality and use the information only for authorized purposes. 

4. Data Security

We use industry-standard security measures to protect your data, including:

• Encrypted communications (SSL/TLS)
• Access controls
• Secure Storage
• Regular monitoring for unauthorized activity

While we take every precaution, no system is 100% secure. 

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Analyze site traffic
• Provide security features

You may disable cookies in your browser settings, but certain website features may not function properly. 

6. Your Rights

Depending on your location, you may have rights such as:

• Requesting access to your data
• Requesting corrections
• Requesting deletion
• Opting out of communications

To exercise these rights, contact us at: 📧 HR@horizonexpress.us

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. 

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. 

10. Contact Us

If you have any questions about this Privacy Policy or your data:

Horizon Express LLC

Phoenix, AZ

📧 HR@horizonexpress.us

📞 (817) 542-3457